Customer Engagement Specialist
Hparas Consulting Hparas Consulting Matawan, NJ Matawan, NJ Full-time Full-time $58,242 - $79,424 a year $58,242 - $79,424 a year 19 hours ago 19 hours ago 19 hours ago We are seeking a CES to join our team.
The ideal candidate will have exceptional communication and interpersonal skills a passion for building and maintaining client relationships, and a strong understanding of customer service.
Responsibilities:
- Build and maintain strong relationships with clients - Respond to client inquiries and provide timely and effective resolutions - Collaborate with internal teams to ensure client satisfaction - Identify and pursue opportunities to upsell and cross-sell - Analyze client data to identify trends and opportunities for improvement Requirements:
- Bachelor's degree in business or a related field - 1
years of experience in Customer engagement or customer service - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Proficiency in Microsoft Office and CRM software We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company.
If you are a results-driven individual with a passion for customer engagement, we want to hear from you! Compensation varies DOE.
We do offer 401K after one year and then also paid training is provided at our location in Matawan.
Job Type:
Full-time Pay:
$58,242.
06 - $79,424.
02 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Compensation package:
Bonus pay Schedule:
Monday to Friday Ability to commute/relocate:
Matawan, NJ 07747:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Willingness to travel:
25% (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The ideal candidate will have exceptional communication and interpersonal skills a passion for building and maintaining client relationships, and a strong understanding of customer service.
Responsibilities:
- Build and maintain strong relationships with clients - Respond to client inquiries and provide timely and effective resolutions - Collaborate with internal teams to ensure client satisfaction - Identify and pursue opportunities to upsell and cross-sell - Analyze client data to identify trends and opportunities for improvement Requirements:
- Bachelor's degree in business or a related field - 1
years of experience in Customer engagement or customer service - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Proficiency in Microsoft Office and CRM software We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company.
If you are a results-driven individual with a passion for customer engagement, we want to hear from you! Compensation varies DOE.
We do offer 401K after one year and then also paid training is provided at our location in Matawan.
Job Type:
Full-time Pay:
$58,242.
06 - $79,424.
02 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Compensation package:
Bonus pay Schedule:
Monday to Friday Ability to commute/relocate:
Matawan, NJ 07747:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Driver's License (Required) Willingness to travel:
25% (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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